Terms of Service
Effective as of: June 8, 2026
Welcome, and thanks for stopping by. By visiting hearthstonechimneyhouston.com or reaching out to request any service, you’re agreeing to the terms laid out on this page. Hearthstone Chimney Co. of Houston asks that you take a few minutes to read through everything so there are no surprises. If something here doesn’t work for you, please don’t submit a service request until you’ve had a chance to reach out with any questions.
Acceptable use of this website
This site is here to help homeowners learn about services and get in touch. Please use it for that purpose only. The following are not permitted:
- Automated scraping, crawling, or data harvesting of any kind
- Submitting false, misleading, or fraudulent service requests
- Any activity that interferes with the normal operation of the site or burdens its infrastructure
Hearthstone Chimney Co. of Houston reserves the right to block access for anyone who misuses the site.
Governing law
These terms are governed by the laws of the State of TX, without regard to conflict-of-law principles. Any dispute that can’t be resolved informally will be handled in a court of appropriate jurisdiction located in TX, and both parties agree to submit to that jurisdiction.
Estimates and final pricing
Any estimate Hearthstone Chimney Co. of Houston provides is given in good faith based on the information available at the time. If the actual site conditions turn out to be different from what was described or expected - hidden damage, additional materials needed, access issues, and so on - the final price may be adjusted. Hearthstone Chimney Co. of Houston will let you know about any significant change before moving forward with the work.
Workmanship and parts warranties
Details of any workmanship warranty will be shared with you at the time your service is completed. Parts and materials that come from a manufacturer carry whatever warranty that manufacturer provides; Hearthstone Chimney Co. of Houston passes those terms along but is not responsible for honoring them independently.
Limitation of liability
To the fullest extent permitted by applicable law, Hearthstone Chimney Co. of Houston’s liability for any claim arising out of services provided through this site is limited to the amount you paid for the specific service in question. Hearthstone Chimney Co. of Houston is not liable for any indirect, incidental, or consequential damages, regardless of how they arise.
Cancellations and rescheduling
Life happens - Hearthstone Chimney Co. of Houston gets it. That said, at least 24 hours’ notice is appreciated when you need to cancel or move an appointment. Cancellations made with less notice may be subject to a late-cancellation fee. Specific fee amounts, if any, will be communicated when your appointment is confirmed.
Service area and availability
Hearthstone Chimney Co. of Houston provides professional home services in Houston, TX and the surrounding areas. All services are subject to availability, and a professional assessment may be required before any work begins. Please note that some jobs coordinated through hearthstonechimneyhouston.com may be carried out by vetted independent trade professionals or partner contractors working in connection with Hearthstone Chimney Co. of Houston - so the person who shows up may not always be a direct employee of the company.
If part of this agreement doesn’t hold up
If any individual provision in these terms is found to be unenforceable or invalid under applicable law, that provision will be limited or removed to the minimum extent necessary. The rest of the terms will continue in full force and effect.
Questions about these terms
If anything here is unclear or you’d just like to talk it through before booking, Hearthstone Chimney Co. of Houston is happy to help. Head over to the contact page and send a message - someone will get back to you promptly.